Terms and Conditions

By registering with Arosia and by using Arosia’s services (referred to collectively as “Services”), you understand and agree that Arosia will treat your use of the Services as acceptance of these terms and conditions (“Terms”) from that point onwards.

  1. You understand and acknowledge that “Arosia/Arosia Water” and domain name www.arosia.in have been assigned to Hydrotec Solutions Private Limited. Hydrotec Solutions Private Limited owns and operates AROSIA Water ATMs, which provides clean drinking water in India. Registered Address: Arosia Water (Hydrotec Solutions Private Limited), Ground Floor, CC-100, Street -233, Newtown, Kolkata-700156

  2. You acknowledge and agree that Arosia owns all legal rights, titles and interests in and to the Services, including any intellectual property rights which subsist in the Services (whether those rights are registered or not, and wherever in the world those rights exist).

  3. You understand that you do not have the right to use any of Arosia’ s trade names, trademarks, service marks, logos, domain names, and other distinctive brand features. You do not have the right to remove, obscure, or alter any proprietary rights notices (including trademark and copyright notices), which may be affixed to or contained within the Services. You will not copy or transmit any of the Services.

  4. You further acknowledge that the Services may contain information which is designated confidential by Arosia and that you shall not disclose such information without Arosia’s prior written consent. You will not copy, create a derivative work from, modify, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, grant a security interest in or otherwise transfer any right in the Services.

  5. You agree not to use the website for any purpose that is unlawful, illegal or forbidden by these Terms, or any local laws that might apply to you. Arosia may, at its sole discretion, at any time and without advance notice or liability, suspend, terminate or restrict my access to all or any component of the website or the availability of the website itself.

ELIGIBILITY

You hereby declare that you are a human being and not a “bot”.

SERVICES

  1. You hereby confirm to register with us to avail water services from one or more water solution partners using the services provided by Arosia Water.

  2. You hereby understand and acknowledge that the information requested from you is used for the various purposes as set out in our Privacy Policy https://arosia.in/privacy/ (“Privacy Policy”). You further acknowledge that if you do not provide the requested information to Arosia, Arosia Water or its partners will be unable to provide or continue its / their services to you.

  3. You confirm that all information given to Arosia (whether in Arosia’s online form or otherwise) is true, correct and not misleading. You agree to provide any additional documents to Arosia or any of its partners as may be required from time to time.

  4. You hereby understand that every time you wish to make a payment using Arosia Water App you have to sign in and also provide your phone number. You can make payment through any of the UPI Apps connected to AROSIA Water App.

CUSTOMER COMMUNICATIONS

  1. Accepting these Terms, implies your express consent to be contacted by us, representatives, affiliates, or anyone calling on our behalf at any contact number, or physical or electronic address provided by you while registering your account with Arosia Water. You further agree to us contacting you in any manner, including without limitation, emails, SMS messages, WhatsApp, calls using pre-recorded messages or artificial voice, and notifications sent via our mobile application. You also acknowledge that you understand the English language and are most comfortable receiving communications in the English language.

  2. In our endeavour to effectively deliver the Services, we take your explicit consent to save the email address, phone number so that we can track if successful payment was made against the email address.

PRIVACY

  1. You hereby acknowledge, understand and consent to the terms contained in Arosia Water’s Privacy Policy which you have duly read and fully understood. You acknowledge, agree and give consent to Arosia Water that and its officers, employees, service providers and agents may use, store, process, disclose, transfer (whether within or outside India) and / or exchange your information (including personal data) in accordance our Privacy Policy.

  2. You are responsible for maintaining the secrecy of your passwords, login and account information. You will be responsible for all use of Arosia’s website or application either by Yourself or by anyone using Your password and login information (with or without Your permission).

  3. By registering with Arosia Water, you consent to the use of your information as outlined in our Privacy Policy as available on its website.

ARBITRATION AND GOVERNING LAW

The laws of India, without regard to its conflict of laws rules, will govern these Terms. In case of any legal action courts located in Kolkata, India will have jurisdiction over such matters. In any proceedings initiated by or against us, Arosia Water(Hydrotec Solutions) will be entitled to recover all legal expenses incurred in connection with the legal action, including but not limited to costs, both taxable and non-taxable, and attorney fees.